the Future
of retail protection

by John Matas CFE, CFCI
This article highlights how retail loss prevention can evolve from reactive to proactive strategies by adopting unified commerce and data systems, integrating loss prevention teams, and leveraging advanced technologies like machine learning and automation to combat theft, fraud, and operational inefficiencies across all channels.

by John Matas CFE, CFCI

Retailers are increasingly unifying fraud and asset protection teams to combat evolving threats more effectively, reduce losses, and build stronger, cross-functional defenses.

by John Matas CFE, CFCI

This article introduces unified loss orchestration as a transformative strategy that unifies data, teams, and processes across retail environments to proactively detect, prevent, and resolve loss.

by John Matas CFE, CFCI

The complexity of retail today is unlike anything we’ve ever faced before! Retail protection teams are doing heroic work every day against increased loss, evolving criminal tactics, highly sophisticated ORC networks, decriminalization, bail reform, and the macro-economic pressures no one could have predicted a decade ago. 

by John Matas CFE, CFCI

Agentic AI is reshaping retail by streamlining customer experiences while supercharging fraud, pushing LP teams to adopt faster, unified, behavior-based defenses.

by John Matas CFE, CFCI

In today’s constantly changing retail landscape of omni-channel and omni-commerce consumer buying, another aspect of retail that continues to evolve is organized retail crime.